os-utilities in OS & Utilities Channel,
Written by: Heather Homeyer on Jan 18 2011, 2:27pm

Downloading Software

I purchased System Suite online today. I received the email to download, but when i log into my account there is no where for me to click to download. How can i get access to it?

1 Citizens Answers

Mike Stelmach says:

Hello Heather,


Please login to the members section with the email address & password used when ordering:



Use the drop down arrow to select you order date.

You will now see your order with the Primary Download Server and the product listed in Italics.

Click on the Italic program name to start your download.

Select Save and save it to your desktop.


Then double click the new icon on your desktop to start the installation.


NOTE: Download managers we believe can sometimes be problematic; they tend to send multiple requests for the same file. Our system is set to a maximum of 10 requests before it requires a reset.

If you are using a 3rd party download manager, please try downloading without your download manager, i.e., disable it temporarily if possible.


Thank you,


Avanquest USA Direct Sales & Customer Service

8:00 am - 5:00 pm, Mon-Fri, Pacific Time

(800) 325-0834 x 1

(925) 474-1701 x 1 (International)





Jan 18 2011, 3:09pm | Report

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Heather Homeyer

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